Hire your twelfth support worker. On a per-user platform, your software bill just went up again. It goes up with every casual you add for the Christmas roster too, and again when you replace someone who leaves.
On CareVisor, it doesn’t move. You pay for the participants you support, not the people you employ.
How much does CareVisor cost?
CareVisor NDIS platform pricing starts at $96 a month for up to 4 participants on the Professional plan with annual billing. The rate per participant falls as you grow, down to $2.25 per participant a month at 400 participants. Every plan includes unlimited staff, the iOS and Android app, Australian-hosted data and a 7-day free trial. Prices are in AUD, ex GST.
This page explains how CareVisor pricing works, what’s included, how to work out your cost, and what to check on any NDIS platform’s pricing page before you sign.
How does CareVisor NDIS platform pricing work?
Per-participant pricing means your monthly fee is set by the number of active NDIS participants you support. Staff numbers don’t affect the price.
Your size | What you pay (Professional, annual billing, ex GST) |
|---|---|
Up to 4 participants | From $96 a month ($1,152 a year) |
Growing providers | Priced per participant, and the rate falls as your participant count rises |
400 participants | $2.25 per participant a month ($900 a month in total) |
For your exact figure, move the slider on our pricing page to your participant count.
Professional vs Premium
Professional | Premium | |
|---|---|---|
Rostering with a hard budget block | ✔ | ✔ |
SCHADS pay logged per shift | ✔ | ✔ |
Participant budget controls | ✔ | ✔ |
NDIS claiming | ✔ | ✔ |
Incident reporting | ✔ | ✔ |
Staff credential tracking | ✔ | ✔ |
Integrations | ✔ | |
Hands-on support | ✔ | |
Price | From $96 a month | Higher tier on the same participant scale |
Both plans include unlimited support workers, the iOS and Android app and Australian-hosted data. Optional add-ons are billed separately. Providers with 400 or more participants can ask about custom pricing.
What’s included in every CareVisor plan?
The six core capabilities sit on both paid plans. Payroll rules and claiming aren’t paid extras.
Rostering that blocks a shift if it would take a participant over budget. See how it works in NDIS rostering software.
SCHADS pay calculations logged against every shift, so you can prove how a pay run was worked out. Our SCHADS payroll audit guide explains why that matters.
Participant budget controls by support category.
NDIS claiming with the support item and price checked before you submit. Read the NDIS claiming guide.
Incident reporting from the NDIS app for support workers, linked to the shift.
Staff credential tracking with expiry alerts. More in staff credential tracking for NDIS.
All six run from one record per shift. That’s what makes CareVisor an all-in-one NDIS platform rather than a rostering app with extras.
How to work out your CareVisor cost
Count your active participants. Use the people you’re delivering supports to now, not your total client list.
Move the slider to that number on the pricing page.
Run the 7-day trial with your hardest shift types before you commit.
Worked example: a provider with 4 participants and 9 support workers pays from $96 a month on Professional annual billing. If they hire 6 more workers next quarter, the price stays at $96. If they take on more participants, the price moves with the slider, and the rate per participant gets lower as they grow.
How much does NDIS software cost in Australia?
NDIS software in Australia ranges from under $100 a month for small providers to $1,000 or more for large ones. The headline price matters less than the pricing model, because the model decides what happens to your bill as you grow. Software is also a separate cost from NDIS registration and audit fees, so budget for both.
Pricing model | How it works | Watch out for |
|---|---|---|
Per staff member | A fee for each worker or user | Costs rise with every hire and casual |
Per participant (CareVisor) | Scales with participants, rate drops as you grow | Check what counts as an “active” participant |
Flat monthly tier | One fixed price per band | Know which band you’ll grow into next |
Add-on modules | Base price plus extras | Payroll, claiming or compliance can cost extra |
Here’s the difference in practice. Say a per-user platform charges $10 a worker a month. At 30 workers, that’s $300 a month before any add-ons. Hire 10 casuals for a busy period and it’s $400. On per-participant pricing, those hires change nothing.
Comparing platforms side by side? Use our NDIS software comparison.
What should you check on any NDIS platform pricing page?
Ask these five questions before you sign with any vendor, including us:
Is it priced per staff member or per participant? Per staff gets expensive fast in a casual-heavy workforce.
Are SCHADS pay rules and claiming in the base price? If they’re add-ons, the real price is higher than the headline.
Is there a setup fee? CareVisor has no setup fee.
Is the price ex GST? CareVisor prices are quoted ex GST.
What happens to your data if you leave? Ask for a full export in a standard format. Our guide on how to switch NDIS software explains what to ask for.
Is there cheap or free NDIS software for small providers?
Yes, and for some providers it’s enough. Spreadsheets and free invoicing tools are the cheapest option.
Free or cheap tools can work if:
You’re a sole trader with no employees.
You only need to invoice with the right support item numbers.
You’ll outgrow them when:
You employ staff under the SCHADS Award and need to prove how pay was calculated.
You’re preparing for an NDIS audit and need records that link shifts, notes and claims.
Two people edit the same spreadsheet and nobody knows which version is right.
Free tools don’t keep an audit trail. That’s usually the moment providers start paying for software.
Try CareVisor free for 7 days
The 7-day free trial runs on a test environment with sample data, and you don’t need a credit card. Run three tests:
Log a Sunday shift. Can you see how the SCHADS pay was calculated?
Test a tight budget. Roster a shift that would overspend a participant’s plan. Does it stop you?
Watch the evidence pack. Pick one shift and see its note, pay and claim together.
Key takeaways
CareVisor NDIS platform pricing starts at $96 a month for up to 4 participants (Professional, annual billing, ex GST).
The rate falls as you grow, to $2.25 per participant a month at 400 participants.
Every plan includes unlimited staff, so hiring never raises your price.
Premium adds integrations and hands-on support.
There’s a 7-day free trial with no credit card.
Frequently asked questions
How much does NDIS platform software cost?
Most NDIS software in Australia costs from under $100 a month for small providers to $1,000 or more for large ones. CareVisor starts at $96 a month for up to 4 participants and falls to $2.25 per participant a month at 400 participants.
Does CareVisor charge per support worker?
No. CareVisor is priced by participants, and every plan includes unlimited staff. Hiring more support workers doesn’t change your price.
What is the cheapest NDIS software for small providers?
Spreadsheets and free invoicing tools are the cheapest, but they can’t prove SCHADS pay or keep an audit trail. CareVisor starts at $96 a month with all six core capabilities included.
What’s the difference between Professional and Premium?
Both include rostering, SCHADS pay, budget controls, claiming, incident reporting and credential tracking. Premium adds integrations and hands-on support, and sits on the same participant scale at a higher price.
Are CareVisor prices inclusive of GST?
No. All CareVisor prices are in Australian dollars and exclude GST.
Is there a free trial?
Yes. Every plan has a 7-day free trial on a test environment with sample data. No credit card is needed.
What are the NDIS price limits for 2026-27?
The NDIA sets the maximum prices providers can charge for supports in its Pricing Arrangements and Price Limits, updated each 1 July. That’s separate from what you pay for software, but your platform should apply those prices when you claim.
Start with the evidence, not the invoice
It sounds like you’ve been burned before by software that looked cheap until the add-ons arrived, or by a bill that grew every time you hired. That’s fair. Put your participant count into the pricing slider, then start your 7-day free trial and test your hardest shift. Prefer to talk first? Contact our team.
About CareVisor
CareVisor is an Australian NDIS operating system for disability service providers. It brings participant management, rostering, SCHADS payroll calculations, progress notes, incident reporting, worker compliance and NDIS claiming into one platform, with a mobile app for support workers on iOS and Android. Pricing scales with participant numbers, every plan includes unlimited staff, and data is hosted in Australia. Explore all CareVisor features.
