Participants & intake
Referral-to-active in one place — plans, consents, and every touchpoint in a single view.
The NDIS service provider platform · Built in Australia
The complete NDIS compliance and audit ready platform.
Built for providers by industry experts.
CareVisor handles the rostering, compliance, claiming and admin behind your NDIS business, so you can stop fighting paperwork and get back to your participants.
Aussie-hosted data
Live in 48 hrs
"Closed our last audit in half the time."
Michelle · Ops Manager, Horizon Care
Features
Everything an NDIS service provider needs.
Nothing they don't.
Nothing they don't.
One platform for participants, workers, compliance and claims. No more scattered tools, no more copy-paste between systems.
Participant Management
Add participants in minutes. Track plans, documents, goals and service agreements with automatic expiry reminders before things lapse.
Learn more →Rostering & Scheduling
Drag-and-drop rosters. Recurring shifts in two clicks. Workers see their schedule in the app and clock in/out with GPS verification.
Learn more →Compliance & Audit
Track every document and qualification. See your compliance score at a glance. Know where the gaps are before auditors do.
Learn more →NDIS Claiming & Invoicing
Auto-updated NDIS price guides. Generate invoices, submit bulk claims, and reconcile payments through Xero and MYOB.
Learn more →Incident Management
Workers report incidents from their phone. Auto-classification, escalation alerts and NDIS Commission-ready reports.
Learn more →Worker Mobile App
Shift schedules, participant info, shift notes, GPS clock-in and document uploads, all in one app. No training manual required.
Learn more →Who It's For
Built for the people actually running NDIS service providers.
Whether you're the director, the ops manager, or the one who ends up doing claims at 9pm. CareVisor fits how your day really works.
Directors & Owners
See your whole business in one dashboard. Compliance score, cashflow, rostering gaps. No more chasing five different reports.
Ops & Rostering Managers
Build a week's roster in under an hour. Fill shifts by qualification, availability and location, and text workers when plans change.
Support Workers
One app. Today's shifts, participant notes, GPS clock-in, incident reports. No more paper timesheets, no more WhatsApp groups.
How It Works
Live in 48 hours. Not 48 days.
We handle the setup so you can focus on running your business. No long implementation projects.
1
Book a 15-min demo
We walk through your current setup and show you exactly how CareVisor fits. No scripts, no pressure.
2
We migrate your data
Send us your participant list, worker details and documents. We load everything and configure your account for you.
3
Go live with support
Your team gets a guided walkthrough. Our Australian support team stays with you for the first 30 days.
Pricing
The NDIS operating system.
Not just another CRM.
Not just another CRM.
Most platforms are generic CRMs with NDIS features bolted on. CareVisor is an intelligent operating system, built from the ground up for how Australian NDIS service providers actually work.
Affordable at every size
From solo operators to 400-plus participant providers. Pricing scales with your participants, not your team size.
Zero setup fee
No upfront cost. No implementation invoice before you've seen results. You pay the monthly subscription, nothing else.
Audit-ready from day one
Documentation, SCHADS calculations, incident logs, and service agreement records. All structured the way NDIS auditors expect.
Built to audit standards
Every workflow maps to what NDIS Commission auditors look for in practice reviews. The system doesn't just pass audit. It prepares for it.
Built to the standards NDIS auditors look for.
Designed with input from compliance specialists who sit on the other side of the audit table.
See full pricing
Unlimited staff on every plan · 7-day free trial · Aussie-hosted data
What Providers Say
Trusted by providers who don't have
time for bad software.
time for bad software.
★★★★★
"We went from three spreadsheets and a whiteboard to one screen. Our last audit took half the time it used to. That alone paid for the year."
Michelle Torres
Ops Manager · Horizon Care (VIC)
★★★★★
"My workers actually use this one. The app is simple enough that I don't need to train anyone. They just open it and go."
Raj Krishnan
Director · Pacific Support (NSW)
★★★★★
"The compliance dashboard alone is worth it. I can see exactly where we stand before audit season, not during."
Judy Beeken
GM · Compass Living (QLD)
Questions
The things providers actually ask us.
Straight answers. If we don't have one, we'll tell you.
Will my data stay in Australia?
Yes. CareVisor runs on AWS Sydney (ap-southeast-2). Your participant, worker and billing data never leaves Australian infrastructure.
Can we migrate from our existing CRM?
Yes. We handle migration from every major NDIS service provider platform currently in the Australian market. Send us an export of your participant list, worker details and documents. We'll load them and have you ready to go in 48 hours.
Is there a lock-in contract?
No. Monthly billing, cancel any time. If you leave, we'll export your data in a standard format at no cost.
Does CareVisor support program-based scheduling (group programs, SDA, SIL)?
Program-based scheduling is on the roadmap and rolling out progressively. If you run SIL/SDA or group programs, book a demo and we'll walk you through the current capability and what's coming next. No sales spin.
How are e-signatures captured for service agreements?
Service agreements are signed in-app with a defensible audit trail: authenticated user account, email verification, timestamp, and a complete record of what was signed and when. This meets the Australian Electronic Transactions Act requirement for reliable signer-to-signature association, which is what NDIS auditors look for.
What happens during the 7-day free trial?
You get a fully-loaded test environment with sample data so you can try everything (rostering, compliance, claims, mobile app) without touching your live operations. No credit card required.
Ready to stop fighting your software?
Book a 15-minute demo. We'll show you exactly how CareVisor runs your NDIS service provider business, so you can get back to running it yourself.