BUILT FOR NDIS PROVIDERS

Less admin. Zero compliance gaps. Finally, a platform that does both.

Your team spends hours every week on intake forms, shift schedules, payroll, and invoicing. CareVisor handles all of it automatically - so your coordinators can focus on your participants.

Custom (PENATS) - 10 participants

10 participants/month

Small team, straightforward operations. Replace spreadsheets and paper trails with a single system.

1 to 10 participants
$250 /mo12-mo commitment
Start free trial

All 6 workflows Xero / MYOB integration Unlimited staff 7-day free trial

What changes

  • Intake takes 3 minutes, not 45. AI reads referral emails and creates the client record automatically.
  • Shifts never double-book. Rostering with live conflict detection and countdown timers.
  • Invoices go out the same day. Auto-split by management type and pushed to Xero.

GROWTH

Scale without the risk

You're growing. Payroll complexity and compliance gaps are becoming real financial exposure.

5 to 49 participants
$499 /mo12-mo commitment
Start free trial

What changes

  • Intake takes 3 minutes, not 45. AI reads referral emails and creates the client record automatically.
  • Shifts never double-book. Rostering with live conflict detection and countdown timers.
  • Invoices go out the same day. Auto-split by management type and pushed to Xero.

EVERYTHING IN STARTER, PLUS:

  • SCHADS engine with formula audit log
  • Committed budget reservation
  • Employment Hero + KeyPay native export
  • 7-year invoice archive
  • Priority support

PREMIUM

Run at full throughput

High shift volume, multiple coordinators. You need automation doing the heavy lifting end to end.

50 to 99 participants
$999 /mo12-mo commitment
Start free trial

What changes

  • Payroll runs itself. Bulk timesheet processing, tri-platform export to Xero, Employment Hero, and KeyPay in one action.
  • Coordinators manage 3x the caseload. Automation handles follow-ups, reminders, and compliance checks.
  • NDIS audit in 2 days, not 2 weeks. Sequential invoice numbering, 7-year archive, instant retrievalsss.

EVERYTHING IN GROWTH, PLUS:

  • Bulk payroll processing
  • Advanced automation rules
  • Multi-coordinator dashboards
  • Dedicated onboarding

BESPOKE

Built around you

Complex award configurations, specific integrations, or workflows that don't fit a standard plan. Any size.

Any size provider
CustomQuoted per scope
Book a scoping call

Not about size. For providers whose operations fall outside a standard configuration: multi-location, complex award streams, white-label requirements, or specific integrations with existing systems.

What changes

  • All 6 workflows, configured to your operations. Award interpretations and custom integrations built in.
  • Dedicated account manager and SLA guarantees from day one.
  • White-label participant portal and API access if required.

INCLUDES

  • Multi-location support
  • API access and custom integrations
  • White-label participant portal
  • SLA and uptime guarantees
No per-user fees
Unlimited staff on every plan
7-day free trial
Cancel anytime during trial

• THE RISK YOU'RE CARRYING RIGHT NOW

One FairWork remediation order costs more than 6 years of Growth.

FairWork is actively auditing NDIS providers. The average remediation for incorrect SCHADS calculations starts at $40,000 in back pay plus penalties.

• HOW GROWTH ELIMINATES IT

  • SCHADS calculated in the correct order, every shift: base rate first, then casual loading, then penalty. The order your current system probably gets wrong.
  • Formula JSON logged per shift. If FairWork audits you, you produce the exact calculation for any shift in seconds.
  • No competitor produces this audit trail. Not ShiftCare. Not FlowLogic. Not Lumary.

Every plan includes all 6 workflows, fully integrated

Most platforms make you stitch together separate tools for each of these. Ours runs them as a single connected system on one tenant-isolated platform.

WORKFLOW 1

Intake and onboarding

From referral to active client in minutes

AI reads incoming referral emails, detects signatures, creates the client record, and triggers the onboarding sequence. Zero manual data entry.

  • AI OCR email-to-client creation
  • Document verification against staff records
  • Client handbook auto-send on completion
  • Automated follow-up for pending paperwork

WORKFLOW 2

Staff and compliance

Never miss a certification expiry

Staff onboarding, credential tracking, and certification expiry alerts managed automatically. Compliance gaps flagged before they become audit findings.

  • Credential OCR and digital verification
  • Expiry alerts at 30, 14, and 7 days
  • NDIS worker screening status tracking
  • Onboarding checklist automation

WORKFLOW 3

Rostering and shifts

Shifts filled, conflicts caught, workers informed

Live conflict detection, reverse countdown timers before each shift, and automated worker notifications. No double-bookings, no no-shows.

  • Real-time conflict detection
  • Reverse countdown timer per shift
  • Group shift management (1:2, 1:3, 1:4)
  • Automated shift confirmation and reminders

WORKFLOW 4

Incident management

Report, escalate, and close incidents with an audit trail

Live incident logging, SIRS-compliant reporting, and automated escalation paths. Every incident documented with timestamps and responsible parties.

  • SIRS-compliant incident reporting
  • Automated escalation workflows
  • Participant and family notifications
  • Full audit trail per incident

WORKFLOW 5

Documentation and forms

Paperwork that completes itself

Service agreements, consent forms, and care plans generated and sent automatically. DocuSign integration for legally binding digital signatures.

  • Auto-generated service agreements
  • Digital consent and signature capture
  • Care plan version control
  • Notes history inside participant profiles

WORKFLOW 6

Billing, payroll and compliance

The financial engine no competitor has built

Native SCHADS payroll with enforced calculation order, hard-block budget reservation, and tri-platform export. Every calculation logged as a forensic audit trail.

  • SCHADS engine: correct order, every shift
  • Budget hard-block at point of booking
  • Native export: Xero, Employment Hero, KeyPay
  • 7-year invoice archive, sequential numbering

WF6 is the reason 8 competitors cannot match this platform on financial compliance. No competitor produces a formula JSON audit log per shift. No competitor hard-blocks budget over-commitment at booking. No competitor exports natively to all three payroll platforms simultaneously.

Health Care Automation by NDIS for Streamlined Healthcare Operations

Health Care Automation by NDIS supports providers in improving operational precision and administrative efficiency. By implementing structured digital workflows, organisations can enhance reporting accuracy, streamline scheduling, and maintain compliance standards. This methodical approach reduces manual intervention while promoting consistent, high-quality service delivery across Australia’s regulated healthcare environment.